Previous incidents

July 2025
Jul 18, 2025
1 incident

Processing Delays

Degraded

Resolved Jul 18 at 04:00pm CEST

As of 16:00, all processing is back to real-time and functioning as expected. Transactions, point redemptions, and all other operations are now running normally.

Thank you for your patience during the earlier slowdown.

2 previous updates

Jul 03, 2025
1 incident

Zonal POS is down

Downtime

Resolved Jul 03 at 10:58am CEST

Zonal POS recovered.

1 previous update

June 2025
Jun 16, 2025
1 incident

API and Zonal POS are down

Downtime

Resolved Jun 16 at 10:37am CEST

API and Zonal POS recovered.

2 previous updates

Jun 15, 2025
1 incident

Zonal POS is down

Downtime

Resolved Jun 15 at 05:19am CEST

Zonal POS recovered.

1 previous update

Jun 10, 2025
1 incident

API is down

Downtime

Resolved Jun 10 at 12:51pm CEST

API recovered.

1 previous update

Jun 04, 2025
1 incident

API is down

Downtime

Resolved Jun 04 at 03:35pm CEST

API recovered.

1 previous update

May 2025
May 29, 2025
1 incident

API is down

Downtime

Resolved May 29 at 04:45pm CEST

API recovered.

1 previous update

May 21, 2025
1 incident

API is down

Downtime

Resolved May 21 at 03:50pm CEST

API recovered.

1 previous update

May 19, 2025
1 incident

API and Email Delivery Service are down

Downtime

Resolved May 19 at 11:55pm CEST

Email Delivery Service recovered.

3 previous updates

May 16, 2025
1 incident

API is down

Downtime

Resolved May 16 at 02:11pm CEST

API recovered.

5 previous updates

May 15, 2025
1 incident

Some services are down

Downtime

Resolved May 15 at 01:41pm CEST

The deployment issue has been resolved, and all services are now operating normally. Thank you for your patience and support.

2 previous updates

May 14, 2025
1 incident

Email Delivery Service is down

Downtime

Resolved May 15 at 12:08am CEST

Email Delivery Service recovered.

1 previous update

May 09, 2025
1 incident

API is down

Downtime

Resolved May 09 at 11:12am CEST

API recovered.

3 previous updates

May 07, 2025
1 incident

API is down

Downtime

Resolved May 07 at 04:54pm CEST

API recovered.

3 previous updates

May 03, 2025
1 incident

API is down

Downtime

Resolved May 03 at 11:37am CEST

API recovered.

5 previous updates