Previous incidents
Analytics Service is down
Resolved Nov 11 at 06:15pm CET
Analytics Service recovered.
1 previous update
API and Zonal POS are down
Resolved Nov 03 at 05:08pm CET
The deployment is now stable again — all systems are operational. We sincerely apologize for the recent outages and the disruption they caused.
To prevent similar issues in the future, we’re implementing structural improvements to increase platform stability, including separating client and API services.
Thank you for your patience and understanding.
7 previous updates
Analytics Service, Email Delivery Service, and 1 other service are down
Resolved Oct 29 at 11:12am CET
Email Delivery Service recovered.
5 previous updates
API is down
Resolved Oct 25 at 11:01am CEST
API recovered.
1 previous update
Email Delivery Service and SMS Delivery Service are down
Resolved Oct 24 at 05:45pm CEST
Email Delivery Service recovered.
5 previous updates
API and Zonal POS are down
Resolved Oct 23 at 07:40pm CEST
API recovered.
15 previous updates
Service Outage Due to Configuration Issue
Resolved Oct 23 at 05:15pm CEST
We are happy to confirm that the outage caused by a service misconfiguration has been fully resolved. Our engineering team has successfully implemented the fix, and full functionality has been restored across all previously affected parts of our service.
1 previous update
API is down
Resolved Oct 21 at 06:41pm CEST
API recovered.
3 previous updates
We’re seeing intermittent timeouts in the API and are investigating the cause.
Resolved Oct 21 at 09:35am CEST
The issue was resolved after restarting our event store database, which had started lagging. Systems are stable now, and we’re monitoring closely while investigating the underlying cause.
1 previous update
Analytics Service is down
Resolved Sep 22 at 03:41pm CEST
Analytics Service recovered.
1 previous update
API and Zonal POS are down
Resolved Sep 15 at 10:24am CEST
Zonal POS recovered.
3 previous updates
Email Delivery Service is down
Resolved Sep 12 at 04:54pm CEST
Email Delivery Service recovered.
5 previous updates
Email Delivery Service is down
Resolved Sep 01 at 07:00pm CEST
Email Delivery Service recovered.
1 previous update