Previous incidents
Analytics Service is down
Resolved Oct 18 at 12:08pm CEST
Analytics Service recovered.
1 previous update
Email Delivery Service is down
Resolved Oct 17 at 10:49pm CEST
Email Delivery Service recovered.
1 previous update
Email Delivery Service is down
Resolved Oct 01 at 01:46am CEST
Email Delivery Service recovered.
1 previous update
API and Analytics Service are down
Resolved Sep 13 at 12:00pm CEST
The API has been stable for the past hour, and timeout issues appear to be resolved. We are continuing to closely monitor the system to ensure everything remains operational.
Thank you for your patience, and we will provide any further updates if necessary.
6 previous updates
API and Analytics Service are down
Resolved Sep 12 at 03:31pm CEST
API recovered.
10 previous updates
Analytics Service is down
Resolved Sep 11 at 06:46pm CEST
Analytics Service recovered.
3 previous updates
API Performance Degradation
Resolved Sep 11 at 11:06am CEST
The issue causing degraded performance with our API has been fully resolved, and all services are back to normal. The root cause was identified as a misconfiguration in the load balancer, which was forwarding requests to nodes that were not ready.
We are now working on a permanent configuration fix to ensure this does not happen again in the future.
Thank you for your patience and understanding during this time. Please feel free to reach out if you experience any further issues.
2 previous updates
API and Analytics Service are down
Resolved Sep 10 at 06:14pm CEST
API recovered.
7 previous updates
API is down
Resolved Sep 01 at 09:03am CEST
API recovered.
1 previous update