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Degraded

API Performance Degradation

Sep 11 at 10:30am CEST
Affected services
API
Content Cockpit
Analytics Service

Resolved
Sep 11 at 11:06am CEST

The issue causing degraded performance with our API has been fully resolved, and all services are back to normal. The root cause was identified as a misconfiguration in the load balancer, which was forwarding requests to nodes that were not ready.

We are now working on a permanent configuration fix to ensure this does not happen again in the future.

Thank you for your patience and understanding during this time. Please feel free to reach out if you experience any further issues.

Updated
Sep 11 at 11:02am CEST

We have identified the issue causing degraded performance with our API. Our team is working on implementing a fix, and we expect the issue to be resolved in the upcoming minutes. You may still experience intermittent disruptions until the resolution is complete.

We appreciate your patience and will provide a final update once the issue has been fully resolved.

Thank you for your understanding.

Created
Sep 11 at 10:30am CEST

We are currently experiencing degraded performance with our API, which may result in slower response times or intermittent disruptions. Our team is actively investigating the issue and working to resolve it as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as we have more information.

Thank you for your understanding.