Previous incidents

Email Delivery Service recovered.

The API has been stable for the past hour, and timeout issues appear to be resolved. We are continuing to closely monitor the system to ensure everything remains operational.

Thank you for your patience, and we will provide any further updates if necessary.

API recovered.

Analytics Service recovered.

The issue causing degraded performance with our API has been fully resolved, and all services are back to normal. The root cause was identified as a misconfiguration in the load balancer, which was forwarding requests to nodes that were not ready.

We are now working on a permanent configuration fix to ensure this does not happen again in the future.

Thank you for your patience and understanding during this time. Please feel free to reach out if you experience any further issues.

API recovered.

API recovered.

API recovered.

Analytics Service recovered.

We have identified the cause of the Mobile App API issues, which was due to a failed whitelabel API node in our infrastructure. The affected node has been restarted and redeployed, and the issue has been resolved. Our team is now investigating the root cause and will implement measures to prevent this from happening in the future. Thank you for your understanding and continued patience.

API recovered.

Email Delivery Service recovered.

We are pleased to inform you that the slowdown in API responses has been resolved. Our team has optimized several database processes on our platform, which should result in improved performance.

All services are now operating normally, and you may notice a boost in speed. We appreciate your patience and understanding during this time.

Thank you for your continued support.

Email Delivery Service recovered.