Previous incidents
API is down
Resolved Aug 30 at 10:37pm CEST
API recovered.
1 previous update
Analytics Service is down
Resolved Aug 29 at 02:37am CEST
Analytics Service recovered.
3 previous updates
Mobile App API Issue Identified and Resolved
Resolved Aug 26 at 04:09pm CEST
We have identified the cause of the Mobile App API issues, which was due to a failed whitelabel API node in our infrastructure. The affected node has been restarted and redeployed, and the issue has been resolved. Our team is now investigating the root cause and will implement measures to prevent this from happening in the future. Thank you for your understanding and continued patience.
1 previous update
API is down
Resolved Aug 21 at 07:18am CEST
API recovered.
1 previous update
Email Delivery Service is down
Resolved Jul 19 at 02:07pm CEST
Email Delivery Service recovered.
1 previous update
API Response Slowdown
Resolved Jul 17 at 11:39am CEST
We are pleased to inform you that the slowdown in API responses has been resolved. Our team has optimized several database processes on our platform, which should result in improved performance.
All services are now operating normally, and you may notice a boost in speed. We appreciate your patience and understanding during this time.
Thank you for your continued support.
1 previous update
Email Delivery Service is down
Resolved Jul 11 at 06:02pm CEST
Email Delivery Service recovered.
1 previous update
Analytics Service is down
Resolved Jun 18 at 06:27pm CEST
Analytics Service recovered.
1 previous update
Analytics Service is down
Resolved Jun 13 at 04:00pm CEST
Analytics Service recovered.
1 previous update