Previous incidents
API is down
Resolved Feb 26 at 11:49am CET
Update — Elevated response times (~60s)
We’ve been mitigating elevated response times (up to ~60 seconds) affecting some requests.
This was triggered by a very short burst where incoming traffic peaked at roughly 10× normal levels. Our autoscaling did not react quickly enough because scaling signals were not interpreted correctly under the spike conditions. Within ~30 seconds of the peak, we initiated a manual scale-up to stabilize capacity.
The updated autoscaling configuration is now in p...
2 previous updates
Email Delivery Service is down
Resolved Feb 25 at 10:43pm CET
Email Delivery Service recovered.
1 previous update
Zonal POS is down
Resolved Feb 12 at 05:37pm CET
Zonal POS recovered.
1 previous update
Zonal POS is down
Resolved Feb 09 at 06:51pm CET
Zonal POS recovered.
1 previous update
API and Analytics Service are down
Resolved Feb 05 at 11:54pm CET
API recovered.
3 previous updates
Zonal POS is down
Resolved Feb 04 at 01:17am CET
Zonal POS recovered.
1 previous update
Analytics Service is down
Resolved Jan 26 at 07:33pm CET
Analytics Service recovered.
1 previous update
Analytics Service is down
Resolved Jan 19 at 05:11pm CET
Analytics Service recovered.
1 previous update
API and Zonal POS are down
Resolved Jan 08 at 09:02pm CET
API recovered.
39 previous updates
API, Analytics Service, and 1 other service are down
Resolved Jan 08 at 11:48am CET
The solution has been successfully implemented and all services are now operational.
We are continuing to closely monitor the stability of all platform components to ensure everything remains healthy.
12 previous updates