Previous incidents

October 2023
Oct 30, 2023
1 incident

Content Cockpit is down

Downtime

Resolved Oct 30 at 09:21pm CET

Content Cockpit recovered.

1 previous update
Oct 28, 2023
1 incident

Email Delivery Service is down

Downtime

Resolved Oct 28 at 09:46am CEST

Email Delivery Service recovered.

1 previous update
Oct 25, 2023
1 incident

Scheduled Exports is down

Downtime

Resolved Oct 25 at 10:17am CEST

Scheduled Exports recovered.

1 previous update
Oct 23, 2023
1 incident

Scheduled Exports is down

Downtime

Resolved Oct 23 at 08:50pm CEST

Scheduled Exports recovered.

1 previous update
Oct 20, 2023
2 incidents

API Overload Investigation

Degraded

Resolved Oct 20 at 01:41pm CEST

We are pleased to report that the situation has stabilized. Our investigation identified the cause as a substantial volume of improper requests from a customer's Point-of-Sale (POS) system, creating undue stress on our APIs and leading to service disruptions.

Immediate action has been taken to impose limitations on these requests, significantly reducing the overload and restoring system stability. We are currently in direct communication with the POS provider to address the source of these...

1 previous update

API is down

Downtime

Resolved Oct 20 at 01:09pm CEST

API recovered.

3 previous updates
Oct 18, 2023
1 incident

API is down

Downtime

Resolved Oct 18 at 01:12am CEST

API recovered.

1 previous update
Oct 17, 2023
1 incident

API is down

Downtime

Resolved Oct 17 at 01:48am CEST

API recovered.

3 previous updates
Oct 15, 2023
1 incident

API is down

Downtime

Resolved Oct 15 at 01:45am CEST

API recovered.

1 previous update
Oct 07, 2023
1 incident

Scheduled Exports is down

Downtime

Resolved Oct 07 at 04:49pm CEST

Scheduled Exports recovered.

1 previous update
Oct 03, 2023
1 incident

Scheduled Exports is down

Downtime

Resolved Oct 03 at 11:59am CEST

Scheduled Exports recovered.

3 previous updates
September 2023
Sep 29, 2023
1 incident

Scheduled Exports is down

Downtime

Resolved Sep 29 at 06:41am CEST

Scheduled Exports recovered.

1 previous update
Sep 06, 2023
1 incident

Scheduled Exports is down

Downtime

Resolved Sep 06 at 12:08pm CEST

Scheduled Exports recovered.

3 previous updates
Sep 05, 2023
1 incident

Email Delivery Service is down

Downtime

Resolved Sep 05 at 03:11pm CEST

Email Delivery Service recovered.

1 previous update
August 2023
Aug 27, 2023
1 incident

Scheduled Exports is down

Downtime

Resolved Aug 27 at 05:31am CEST

Scheduled Exports recovered.

1 previous update
Aug 25, 2023
1 incident

Scheduled Exports is down

Downtime

Resolved Aug 25 at 01:56pm CEST

Scheduled Exports recovered.

1 previous update
Aug 02, 2023
1 incident

Scheduled Exports is down

Downtime

Resolved Aug 02 at 08:22pm CEST

Scheduled Exports recovered.

1 previous update