Previous incidents

March 2024
Mar 27, 2024
1 incident

Email Delivery Service is down

Downtime

Resolved Mar 27 at 01:55pm CET

Email Delivery Service recovered.

1 previous update

Mar 25, 2024
1 incident

Scheduled Exports is down

Downtime

Resolved Mar 25 at 07:26pm CET

Scheduled Exports recovered.

1 previous update

Mar 23, 2024
1 incident

Scheduled Exports is down

Downtime

Resolved Mar 23 at 07:20pm CET

Scheduled Exports recovered.

1 previous update

Mar 21, 2024
1 incident

Scheduled Exports is down

Downtime

Resolved Mar 21 at 06:21pm CET

Scheduled Exports recovered.

1 previous update

Mar 08, 2024
2 incidents

Scheduled Exports is down

Downtime

Resolved Mar 08 at 05:49pm CET

Scheduled Exports recovered.

1 previous update

EventStore Read-Only Mode Affecting Services

Degraded

Resolved Mar 08 at 11:55am CET

The EventStore issue has been successfully fixed and all services have returned to normal. We are conducting a thorough review to identify measures to prevent similar issues in the future. Thank you for your patience.

2 previous updates

February 2024
Feb 22, 2024
1 incident

Email Delivery Service is down

Downtime

Resolved Feb 22 at 10:58pm CET

Email Delivery Service recovered.

3 previous updates

Feb 16, 2024
1 incident

Scheduled Exports is down

Downtime

Resolved Feb 16 at 10:58am CET

Scheduled Exports recovered.

1 previous update

Feb 15, 2024
1 incident

Email Delivery Service is down

Downtime

Resolved Feb 15 at 10:48pm CET

Email Delivery Service recovered.

1 previous update

Feb 14, 2024
1 incident

Scheduled Exports is down

Downtime

Resolved Feb 14 at 11:19am CET

Scheduled Exports recovered.

1 previous update

Feb 12, 2024
1 incident

Email Delivery Service is down

Downtime

Resolved Feb 13 at 02:56am CET

Email Delivery Service recovered.

1 previous update

Feb 11, 2024
1 incident

Analytics Service is down

Downtime

Resolved Feb 11 at 06:49am CET

Analytics Service recovered.

1 previous update

Feb 08, 2024
1 incident

Email Delivery Service is down

Downtime

Resolved Feb 09 at 01:37am CET

Email Delivery Service recovered.

1 previous update

Feb 06, 2024
1 incident

Analytics Service and Email Delivery Service are down

Downtime

Resolved Feb 06 at 06:57pm CET

Email Delivery Service recovered.

3 previous updates

Feb 05, 2024
1 incident

Analytics Service is down

Downtime

Resolved Feb 05 at 01:40pm CET

Analytics Service recovered.

1 previous update

January 2024
Jan 14, 2024
1 incident

Issue with User Registrations

Resolved Jan 14 at 06:00pm CET

We recently identified a critical issue in our registration process where approximately 70% of new registrations were encountering an error, leading to the creation of incorrectly configured accounts. This issue was a top priority for our team, and we're pleased to announce that it has been fully resolved.

Action Taken

Our technical team worked diligently to identify and rectify the root cause of this problem. We have implemented necessary fixes to ensure that the registration process...

Jan 05, 2024
1 incident

Scheduled Exports is down

Downtime

Resolved Jan 05 at 02:15pm CET

Scheduled Exports recovered.

1 previous update

Jan 04, 2024
1 incident

Email Delivery Service is down

Downtime

Resolved Jan 04 at 02:57am CET

Email Delivery Service recovered.

1 previous update

Jan 03, 2024
1 incident

API and Email Delivery Service are down

Downtime

Resolved Jan 03 at 02:47pm CET

API recovered.

3 previous updates